p56ph Privacy Policy

For the purposes of the Philippines Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, p56ph (operating through p56ph.net) acts as the Personal Information Controller (PIC) with respect to the personal data processed in connection with your use of the Platform.

As the Personal Information Controller, p56ph determines the purposes and means of processing personal data collected through the Platform. We are responsible for ensuring that all data processing activities comply with RA 10173 and the standards set by the National Privacy Commission (NPC) of the Philippines.

For all data privacy inquiries, requests, and complaints, please refer to Section 13 (Contact & Data Protection Officer) of this policy.

This Privacy Policy applies to all personal data collected, processed, and stored by p56ph in connection with the following activities:

• Registration and maintenance of a p56ph user account.
• Deposits, withdrawals, and all financial transactions processed through the Platform.
• Participation in games, sports betting, live dealer tables, bingo rooms, slot games, and any other gaming services offered on the Platform.
• Use of the p56ph customer support service, including live chat, email correspondence, and account dispute submissions.
• Participation in promotional campaigns, bonus programs, or surveys offered by p56ph.
• Browsing and general use of the p56ph.net website, including data collected automatically via cookies and tracking technologies.

This policy does not apply to third-party websites, payment processors, or game providers that may be linked from or integrated into the Platform. Those third parties operate under their own privacy policies, and p56ph encourages you to review those policies independently.

p56ph collects personal data in two principal ways: data you provide directly, and data collected automatically during your use of the Platform. The categories of personal data we process are described in the table below:

p56ph does not intentionally collect sensitive personal information as defined under RA 10173 (such as health records, political affiliations, or biometric data) unless specifically required to fulfil a regulatory obligation, in which case you will be separately notified and your explicit consent sought.

p56ph processes your personal data only where a lawful basis exists under RA 10173. The primary purposes for which we process your data, and the corresponding legal bases, are set out below:

• Account Registration & Management: Processing is necessary for the performance of the contract between you and p56ph (i.e., providing the gaming service you have registered for).
• Identity Verification (KYC): Processing is required to comply with PAGCOR regulatory obligations, anti-money laundering laws, and the requirements of the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) as amended.
• Payment Processing: Necessary for the performance of the deposit and withdrawal services you have requested, and to prevent financial fraud.
• Responsible Gaming Monitoring: Processing of gaming activity data is necessary to fulfil p56ph's responsible gaming obligations and to protect users from potential gambling-related harm.
• Customer Support: Processing communications data is necessary to respond to your inquiries and resolve disputes in accordance with p56ph's contractual obligations.
• Marketing & Promotions: Processed on the basis of your explicit consent, which you may withdraw at any time by updating your account notification preferences or contacting the support team.
• Security & Fraud Prevention: Legitimate interest in protecting the integrity of the Platform, its users, and associated payment systems from fraudulent or criminal activity.
• Regulatory Reporting: Where p56ph is legally required to disclose information to PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities.

p56ph does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data only in the following limited circumstances:

• Payment Service Providers: Financial data is shared with licensed payment processors (GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven) solely to facilitate deposit and withdrawal transactions. These processors are bound by their own data protection obligations.
• Game Content Providers: Gaming activity data may be shared with third-party game studios whose titles are offered on the p56ph Platform, strictly for the purpose of game operation, RNG certification, and dispute resolution.
• Identity Verification Services: Identity and document data may be processed by regulated KYC and anti-fraud service providers engaged by p56ph to verify user identities in compliance with PAGCOR and AMLC requirements.
• Regulatory Authorities: p56ph may disclose personal data to PAGCOR, the NPC, the AMLC, or law enforcement agencies where required to do so by Philippine law, court order, or binding regulatory instruction.
• Professional Advisers: Legal counsel, auditors, and compliance consultants may access personal data on a strictly need-to-know basis and under binding confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of p56ph's assets, personal data held by the Platform may be transferred to the successor entity, subject to the same or equivalent privacy protections.

Where p56ph engages third parties as Personal Information Processors (PIPs) under RA 10173, appropriate data processing agreements are in place to ensure those parties process your data only under p56ph's documented instructions and in compliance with Philippine data privacy law.

p56ph retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law and regulatory obligations. The general retention periods applied by p56ph are as follows:

• Active Account Data: Retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in accordance with AMLC record-keeping requirements.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering regulations.
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the final resolution of the relevant inquiry or dispute.
• Marketing Consent Records: Retained for the duration of your consent, plus a reasonable additional period to demonstrate compliance.

When personal data is no longer required for any lawful purpose, p56ph will securely destroy, delete, or anonymize the data in a manner that prevents reconstruction or identification of the data subject.

p56ph implements appropriate organizational and technical security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes, but is not limited to, the following measures:

• Encryption of data in transit using TLS (Transport Layer Security) protocols across all Platform communications.
• Encryption of sensitive data at rest, including financial data and identity verification documents stored in p56ph's secure data infrastructure.
• Role-based access controls ensuring that personal data is accessible only to p56ph personnel who have a documented operational need.
• Regular internal security assessments, vulnerability scans, and penetration testing conducted on Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Staff training on data privacy obligations and security best practices, conducted at onboarding and on a recurring annual basis.

While p56ph takes these obligations seriously, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in serious harm to data subjects, p56ph will notify affected users and the National Privacy Commission within the timeframes prescribed by RA 10173 and NPC Circular No. 16-03.

p56ph uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session state, remember your preferences, and analyze aggregate usage patterns for Platform improvement. The categories of cookies used by p56ph are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits you have set, and display preferences. These cookies persist across sessions to improve your experience.
• Analytics Cookies: Collect anonymized or aggregated data about how users interact with the Platform — for example, which game categories are most visited — to help p56ph improve navigation and content. No personally identifiable information is transmitted through these cookies.
• Security Cookies: Used to detect and prevent fraudulent behavior, bot activity, and unauthorized account access attempts.

You may manage or withdraw consent for non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the p56ph Platform. p56ph does not use advertising or third-party retargeting cookies.

Under the Philippines Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by p56ph. You may exercise any of these rights by contacting the p56ph Data Protection Officer using the details in Section 13.

p56ph strictly enforces a minimum age of 21 years for all real money gaming services, in full compliance with Philippine gaming regulations administered by PAGCOR. The p56ph Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

During the registration and KYC verification process, p56ph requires all Users to confirm their date of birth and to submit a valid Philippine government-issued identification document. Accounts where the User is found to be under 21 years of age will be permanently closed, and any deposited funds will be returned via the original payment method after verification of the depositor's identity.

If p56ph becomes aware that personal data has been inadvertently collected from a person under the age of 21, that data will be deleted promptly and without retention, except to the minimum extent required to document the enforcement action taken.

Some of the third-party service providers engaged by p56ph, including international game content providers and cloud infrastructure vendors, may process personal data outside of the Philippines. Where such cross-border transfers occur, p56ph ensures that adequate safeguards are in place as required under Section 21 of RA 10173 and relevant NPC issuances.

These safeguards may include contractual data transfer agreements that impose data protection obligations equivalent to those required under Philippine law, or transfers to jurisdictions that the NPC has recognized as providing an adequate level of data protection. p56ph does not transfer personal data to jurisdictions that lack adequate data protection frameworks without implementing appropriate compensating controls.

p56ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. When material changes are made, p56ph will notify active Users via a prominent notice on the Platform or by email to the address registered on the User's account, no less than 7 days prior to the changes taking effect.

The "Effective Date" at the top of this policy will always reflect the date of the most recent revision. Continued use of the p56ph Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the Platform and may request account closure in accordance with p56ph's Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how p56ph protects your personal data.

p56ph has designated a Data Protection Officer (DPO) in accordance with Section 21(c) of RA 10173. The DPO is responsible for overseeing p56ph's data protection compliance program, handling data subject rights requests, and serving as the point of contact with the National Privacy Commission.

To exercise any of your data subject rights, submit a privacy-related inquiry, or raise a concern about p56ph's data processing practices, you may contact the p56ph Data Protection Officer through the following channel:

All data subject rights requests must be submitted in writing and must include sufficient information to verify your identity before p56ph can process the request. This verification step is necessary to protect your personal data from unauthorized disclosure.

For general support queries unrelated to data privacy, please use the 24/7 Live Chat available on all pages of the Platform.